Unreasonably dishonored Debit order w

Item: FNB (First National Bank)
Rating: 2
Author: Salil D

FNB has really disappointed despite having my trust for over 11 years. on 31st July they dishonored my DO despite having sufficient funds in the account and Myself sending the SMS that mentions Funds were available. My PVT client manager mentions that she has tried all avenues but Not getting any response ... This is really disappointing.. and

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Replies (1)

FNB (First National Bank)'s replyOfficial

10 Sept 2015, 09:53

Hello salil@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Wealth segment who will provide you with feedback.

The reference number is 757964.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply10 Sept 2015, 09:53

Official