gB
gordon B
1 reviews | Active since Jan 2010
01 Dec 2015, 16:58
Unqualified Premier Banker
Following up on my written query (CAS-358212-Z5V5Q2) I eventually came into contact with a \team leader"who did nothing to help me. I am still waiting for a more senior person to contact me - as discussed. Sending me an updated / new reference number does not alleviate the problem"
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Dec 2015, 08:52Hello gbod,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825276.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825276.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
FNB (First National Bank)'s reply02 Dec 2015, 08:52
Official
Hello gbod,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825276.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825276.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one