unproffesional

I OPENED A YOUTH ACCOUNT ON THE 29 JUL 2022 - TO THIS DAY, I DON'T HAVE AN ACCOUNT NUMBER, NO CONFIRMATION LETTER, THE CARD WAS DELIVERED TO ME, BUT IT IS NOT ACTIVE, CAN'T MAKE A DEPOSIT, CAN'T REGISTER ONLINE. CAN'T ACTIVATE APP - ACCOUNT WAS OPENED BY *** I AM REALLY GETTING TIRED. they have been verifying my details since 08/07/2022 to date - ( RE: Fw: Customer Agreement: [MRS LINDIWE KHELEMBA]-REF: [***] - [External Email] [REF:***] )