SS
Sheronne S
1 reviews | Active since Jul 2018
15 Nov 2019, 06:33
Unproffesional
I have a personal loan with FNB, I have been in arrears last year due to financial strains. But since I made a commitment on an affordable payment I never missed a payment once since it is being debited from my fnb bank account. But I have noticed last month that the amount agreed apon is being deducted twice. I never gave my consent to this. This is putting me under more financial strain.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
15 Nov 2019, 09:21Good day Sheronne Small,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply15 Nov 2019, 09:21
Official
Good day Sheronne Small,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***