NG
Nadine G

1 reviews | Active since Sept 2018

12 Sept 2018, 13:16

Unproffesional

It's annoying that I should phone u guys everyday for 2 weeks to have me refunded, today again..I kept being put on hold and being redirected.to someone else...when am I being refunded? why do I keep my own money away from me..mxm

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 13:36
Official

Good Day Nadine Hilary Goliath ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***