Unprofessional Sevice

Disappointed with the level of service provided by FNB Housing Loan. I recently settled my bond account and was on credit balance. I was still charged interest despite been in credit.Currently attorneys are handling cancellation.But my issue is regarding still being debited. I was firsted debited in July and had gone to bank to resolve this issue. I thought this would have been over by now but was again debited on September.This really affects my other debits going out and now believe FNB is responsible for unsuccessful debit charges. I really expected FNB to be more professional since I previously had a bond account with Ithala Bank and when I settled that account it was a smooth process. I have been a FNB customer ever since l opened my first account about 20 years ago. Based on my current experience I would not recommed the FNB Loan.