Unprofessional service yet again
Again I'm sitting with the same problem as I did in October. R8000 was taken from my account whenbi had an arrangement again R7000 was taken last week without my consent and an amountvi had not agreed to pay. My fnb Homeloan is due on the 1st @ And again will be late and affect my credit profile because of this amount taken without my consent nor agreement
Can I please ask that you pay R2900 towards my bond immediately and R2200 towards my levies from the money you've taken.
I'd: ********** 379080
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FNB (First National Bank)'s replyOfficial
28 Nov 2018, 16:25Good Day Mrs Molete,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply28 Nov 2018, 16:25
Official
Good Day Mrs Molete,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***