Unprofessional service

Went to fnb mail of the south to collect my business card. Firstly was sitting there forever only to find out that my card was delivered on the 12.08.2022 and was not notified. Then wanted to activate my cellphone banking and I was moved around from 1 person to another. I was told to go and activate this cellphone banking and register at home almost if they wanted me out there. And no bank was not busy. Got home and tried to call customer care for help on every number I could find only to hear this number you have dialed does not exist. Very unprofessional. Can I have someone from fnb to contact me.