TM
Tebogo M
1 reviews | Active since Nov 2016
12 Sept 2019, 08:43
Unprofessional service
FNB credit card legal department is so unprofessional. They never pick up any calls, instead, they put you on hold for more than 35 minutes until you hang up. I am not sure if they are doing this on purpose or they just prefer to solve their queries publicly.
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Sept 2019, 10:33Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply12 Sept 2019, 10:33
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***