unprofessional pathetic service

<p>My first month since I moved to that bank that is meant to be the best with service excellence, complete ******* is my description of the service I have received thus far. I woke up yesterday with almost 90% of my salary gone with no notification from this called super bank.</p> <p>Got to the ATM at 5 am to with draw money for my son’s transport to school and money gone. No ****** notification, Really???????????></p> <p>Called in and they won’t even aware of this, what’s worse was the attitude I got of the ****** consultant. Not ever an SMS notify us that they are experiencing an error on their system. Instead OLD mutual sent me an SMS to apologies for the double debit as a result of the ****ig up on FNB system and they apologized . still nothing from FNB, no communication what so ****** ever????????????????????????</p> <p> </p>