Unprofessional /Discriminating/Frozen Accounts by FNB

If there was an option not to a add a star i would have not even given a single star with the how my case was handled by FNB. My accounts where both frozen for numerous reasons given by the consultants in the KYC department. Which tells me that they do not know what they are doing nor are they a team who speraks one language. 1st was asked to update my details via the KYC department i have a permit and i have a personal and a business account. So after sending my documents i was told verification failed and when i asked was for the reason it failed was told numerous reasons one of the reasosns i was told by the KYC team member was i have a **** permit. Other person said my permit does not conformm to the standards of DHA. I was told to go to DHA to get confirmation of my permit. I went to Home affairs nothing was wrong they said your paper is in order nothing wrong it is the bank that is giving you excuses. They also said to me we see you travel in and out of the country with the same permit and if it was **** could have arrested you a long time so your bank is not being honest.I sent everything to the KYC went to the bank numerous times with all my paper work the consultants i saw also confimred my paper is in order they called the KYC department and again new stories evolved. I cannot access my funds my salary and i cannot even pay my employees nor pay my suppliers which is disrupting my business.I have been figting this since the 16th of April 2025 till todate. I feel discriminated honestly i work hard for myself and my company which i started only to be treated like this not right.I have raised a complaint no feedback i called following up this complaint i was told it was assisgned to someone who will call me and never called me at all.No one even asked to check my details ask for more of my paper work so i wonder what this person assisgned is using to help me get this account reinstated. Only person who tried to help who took time to help me was the consulatant whom i saw at Greenstone Brach she called several people no one answered only one person wo said send a email to the verifcations department which she did and no one looked into my paper work checked my paper work. To them it is just a tick excercise they do not look at details. This is someone's livelyhood and now icannot even buy electricity that is how bad this is.Monthend is here and i have to start borrowing money to settle some accounts and the worst part is was told that my debit orders will not go through as well meaning that is going to be a problem again so my problems with FNB keeps growing and growing.