KN
Kevin N
1 reviews | Active since May 2020
25 May 2020, 20:10
UNPROFESSIONAL CUSTOMER SERVICE BY FNB
The slogan “HOW CAN WE HELP YOU” should be changed to “WE WILL NOT HELP YOU “ I’m an innocent victim of a ********** **** which targeted FNB business clients offering Covid-19 relief funding which turned out to be a total misrepresentation however the entire experience was both shocking and appalling especially from a corporate bank that claims to be No. 1 in South Africa. Is this how you treat your loyal customers? No proper investigation! no customer interaction! no resolution!
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Kevin N's updateReviewer Update
28 May 2020, 18:013 days later and still nobody from FNB has contacted me except for the auto-response received on Tuesday. Well done FNB!!! Your service is pathetic...
KN
Kevin N's update28 May 2020, 18:01
Reviewer Update
3 days later and still nobody from FNB has contacted me except for the auto-response received on Tuesday. Well done FNB!!! Your service is pathetic...