YI
Yumnah I
1 reviews | Active since Sept 2013
01 Feb 2020, 07:29
Unprofessional customer service
Unprofessional customer service ever. I had a dispute of R125 and went on the chat group and explained my situation and was disconnected only to wait another few minutes for someone to introduce themselves again. Am I supposed to explain my situation again??? This is unacceptable and terrible
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Feb 2020, 10:07Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Feb 2020, 10:07
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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