1 reviews | Active since Aug 2016
Unprofessional conduct of call center consults
<p>Im following a case for a full year from 2015 Nov till to date I spoke to all consultants at Fnb by Emma Horniet, L Magadla and O Kgobe from 27 Diagonal branch at the loan department all consultants are lazy are not willing to help with loan matter and are also rude FNB is a good bank but ruined by call center agents but sadly ill have to live the bank because ill rather pay for whats my buck than being pulled around </p> <p>****et FNB </p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Goveneder
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Goveneder
Email address: ***
Tel number: *** (option one)