Unprofessional conduct

<p>I just received a phone call from an FNB representative, who after hearing my position and being unsympathetic, he just put the phone down in my ear whilst I was talking to him. He did not offer any alternative, just shouted and talked over me, then put the phone down whilst I was talking to him. Basically, our way, or the highway. Worst people bank in South Africa, who will NEVER see my business EVER again.</p>