UNPROFESSIONAL BEHAVIOUR!

Good day I visited the Rivonia branch on Tuesday just to do one small thing which should have taken just 5 minutes but ended up taking one hour . However the teller then insisted on selling me other products - time wasted when she could have served other clients . But just to get her off my back i took up life cover - which i do not want - intended to cancel it after i left the bank , what i find odd is the method used - no documents sent , just two questions asked . Then i get never ending sms' saying my details are incomplete. I called the Lifecover department to cancel , and what is more infuriating is they answer , don't speak and have their own private conversations in the background that you can hear!! No one has the decency to pick up the phone and ask for the details you need ! Please cancel that life policy BEFORE it starts , whilst you're at it please also cancel my Law on call cover.

Please send me cancellation confirmation via email.