1 reviews | Active since Jul 2013
unprofessional behavior by fnb
Placed as a high risk customer in fnb system *******ly. I have already lost money, time and reputation in the hands of unprofessional behaviour of fnb debt counselling dept. I paid off my debts in 2012. Through a huge straggle with intervention of hello Peter, fnb just sent me a confirmation letter that they rectified my name on their system from being a high risk customer. I was so excited as I spent over 3 years begging fnb to do their job. I do not have a good future with a bank that is not transparent and *******ly clamping it's client disallowing them exercising their constitutional right. I loved fnb but think March 2013 will not end whilst banking with them, if no matter how good I paid my debts still appear to be high risk. FNB is not an island and I cannot afford to be rated high risk wrongly, this is defamation of character. Enough is enough, I will seek legal assistance to sue FNB for the loss I incurred since 2012.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 635828.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 635828.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
