AM
Anthony M
1 reviews | Active since Jul 2019
29 Jul 2019, 16:45
Unprofessional Bank - FNB
My account has been frozen and no one has had courtesy to advise me why. I was embarrased when I tried to buy groceries and the card wouldnt work, tried to withdraw to no avail until imade a call to the bank. Consultant advised me they are unable to give me information and right now i am suffering reputational risk. I Demand that my account be rectified immediately before before i go to social media.
My account is frozen and i need to make payments since Monthend is approaching.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jul 2019, 08:55Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
087 575 940
087 575 940
FNB (First National Bank)'s reply30 Jul 2019, 08:55
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
087 575 940
087 575 940