1 reviews | Active since Mar 2014
Unprofessional and *********** service
The FNB has repeated their unprofessional and *********** service. I am not happy about the way they do their things, I have been depositing money into our account every month but they closed our claiming that it's R204. I made payment of R130 last month, how do they reach a conclusion that the account is not active. They have been doing this for several times. You only close the account if there is no money coming in. How did we owe R204 while every month there was money deposited into our account. Last thing, there was no communication from FNB, We just received calls and SMS from attorney with the threats. This is totally out of order, there was no need for this kind of behaviour, there's no sense of professionalism in this situation. They must open our account today!
I am very disappointed by the service that I received. I called in to get help adviced. I was transferred left and right to more than four people telling me that their are not the relevant person to help me, I wasted my time, airtime and phone battery without any help. The last person took my number promised to call me back. Even now I am still waiting. This is very unprofessional and *********** service that I received. It is very wrong. Is there any email that I can use to ask help and also email for complain. Please assist me, because I need to make deposit and keep the account active. Your customer care gave me a terrible service
I am very disappointed by the service that I received. I called in to get help adviced. I was transferred left and right to more than four people telling me that their are not the relevant person to help me, I wasted my time, airtime and phone battery without any help. The last person took my number promised to call me back. Even now I am still waiting. This is very unprofessional and *********** service that I received. It is very wrong. Is there any email that I can use to ask help and also email for complain. Please assist me, because I need to make deposit and keep the account active. Your customer care gave me a terrible service