Unprofessional and Condescending Bahaviour

Unprofessional Behavior by Team Leaner - Zamani Dzanibe On Thursday 7th May I visited FNB Southgate as a corporate client who required my NPC account to be changed to and NPO status. He was extremely condescending and refused to assist. I spent the entire morning there until 13h30 and was sent from pillar to post albeit I provide all relevant documents e.g. Constitution, resolution, NPO Certificate, Name Change etc. He went as far as say I can report on Hello Peter and was arrogant towards me. I've been a client at FNB for over 20 years and this was the first time I received such poor client service. I then went to FNB Primrose where within an hour I was assisted and a new Letter of confirmation was provided. My time, fuel and inconvenience is not in question, however the poor service at Southgate was such a bad experience. My business names are - Elmaxim Hair and Beauty Salon, Romeo and Juliet Training Center and TVS Favor. I hope you are able to escalate this matter to Senior Management, hopefully the CEO.