Unprofessional

I registred my business account through FNB online the card was delivered but couldn't activate it when I called them they said there are outstanding documents that I need to send. I have sent all the documents they requested and the account was activated now the account is deactivated again they requested another documents I have sent again as requested now they require another documents of which I have sent several times.When you call the call center they will put you from pillor to post you wont get any clarity even the team leaders they don't know how to solve this matter. I need to get this sorted as i need to open this bank account as soon as possible as i am losing business for the mistake that was done by them