1 reviews | Active since Sept 2015
Unprofessional
<p>App**** for private clients credit card last week. Have since been given the run around by terrible CCD. Empty apologies for incompetence. No call from agents despite sms saying I will be contacted regarding the delivery of my card. Took time off from work this morning as I was promised my card would be delivered between 8 and 10 am. Now called to say I MIGHT get card at 12! Broken promises since last week. Time to move to INVESTEC. Will no longer bank with FNB </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Hi Ma'am. Please don't bother I have decided to seek banking services elsewhere. I cannot deal with FNB anymore. If you do want to be of any help please assist me in the procedure of smoothly changing to a different financial institute.
Hi Ma'am. Please don't bother I have decided to seek banking services elsewhere. I cannot deal with FNB anymore. If you do want to be of any help please assist me in the procedure of smoothly changing to a different financial institute.