Unpleasant/ TERRIBLE /OBNOXIOUS SERVICE BY FNB BANK

Terrible service received from FNB Bank

My cellphone was ****** and I blacklisted the phone with them as I was using their SIM card. Incorrect ITC number was provided by consultant. I called again and another 1 was provided. I forwarded the ITC no to my insurance and they indicated that ,that number is invalid. I called FNB and I was informed that the number is invalid as my insurance company got feedback from Transunion. I called FNB again and I was told to wait another 48 hours in order for them to check what might be the problem. Everytime i make an equiry I must always wait for 48 hours (2 days) in order for these admin ppl to check what could be the problem??? I called again after that 48 hours and told again I must wait for another 48 hours and phone call from these consultants?? I also sent a complaint email and the feedback is to wait 48 hours .... FNB DOES NOT TAKE THEIR CLIENTS SERIOUSLY SHAME........... ALL I HAVE TO DO IS TO CANCEL ALL MY CELLPHONE CONTRACTS AND BANK ACCOUNTS WITH THIS FNB BANK. FNB CONNECT IS JUST A **** AND WAIST OF TIME. IM VERY DISAPPOINTED IN THE TERRIBLE SERVICE I RECEIVED FROM THIS BANK. T