1 reviews | Active since Mar 2018
Unpleasant service
Business banking has become rather unpleasant and the service is super poor. This is the second time i'm opening a business account online and the service received is appalling. Documents are "not received" yet the automated email confirms email from me being received.
I and disgusted with the fnb business banking service. If it was not FNb being technologically advanced, I would have cancelled the account and took my business elsewhere
Hello kgothatso-ramaipadi ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello kgothatso-ramaipadi ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***