CB
Chandre B
1 reviews | Active since Feb 2020
26 Apr 2020, 08:50
Unpfofesionsk servicd
I am trying to switch banks. I thought FNB is the best but obviously not!!! I recieved 2 ard via. Ourier? What the hell when I only requested 1. Then I get a email stating that there is another card waiting for me at the branch. I hav alles numerous times. No ANSWER!!! For a bank that. Laims to be the best you are not. I never had any problems with Capitec they are tentife to my needs and THEY PHONE BAC**** Really disgusted with the service and by word of mouth I will inform everyone to not use FNB!!!!!
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Replies (3)CB
Chandre B's updateReviewer Update
26 Apr 2020, 09:03FNB:-) Complaint ref *** has been sent to Customer Resolution Centre. Complaints ***. A consultant will contact you within 24-48 hours.
Then I get this sms now for the 5 time, they havent phoned once so I have no faith that they wil phone for the promised 5th time. Lies, Lies, Lies
Then I get this sms now for the 5 time, they havent phoned once so I have no faith that they wil phone for the promised 5th time. Lies, Lies, Lies
CB
Chandre B's update26 Apr 2020, 09:03
Reviewer Update
FNB:-) Complaint ref *** has been sent to Customer Resolution Centre. Complaints ***. A consultant will contact you within 24-48 hours.
Then I get this sms now for the 5 time, they havent phoned once so I have no faith that they wil phone for the promised 5th time. Lies, Lies, Lies
Then I get this sms now for the 5 time, they havent phoned once so I have no faith that they wil phone for the promised 5th time. Lies, Lies, Lies
CB
Chandre B's updateReviewer Update
26 Apr 2020, 09:05Lies Lies Liea this is now the 5th time you said you would phone. Perhaps the 10 time you promise it will happen phatetic to say theeast
CB
Chandre B's update26 Apr 2020, 09:05
Reviewer Update
Lies Lies Liea this is now the 5th time you said you would phone. Perhaps the 10 time you promise it will happen phatetic to say theeast
CB
Chandre B's updateReviewer Update
26 Apr 2020, 09:31FNB reply :
Dear Customer, Thank you for logging your Complaint with us. Kindly note your Complaint reference number is ***. To follow up on your Complaint please contact us at *** / *** and quote your reference number. Regards, FNB Care Team Sun Apr 26 08:58:22 SAST 2020.
My reply:
No you an phone me I'm done sending emails and staying on the line for 10 -15mi with my REF numbers. Nothing gets done. I never get a reply or a" Hello how can we help". So you can phone me. I'll post all over social media. I want to be a client but obviously I'm not good enough
*** my number
Dear Customer, Thank you for logging your Complaint with us. Kindly note your Complaint reference number is ***. To follow up on your Complaint please contact us at *** / *** and quote your reference number. Regards, FNB Care Team Sun Apr 26 08:58:22 SAST 2020.
My reply:
No you an phone me I'm done sending emails and staying on the line for 10 -15mi with my REF numbers. Nothing gets done. I never get a reply or a" Hello how can we help". So you can phone me. I'll post all over social media. I want to be a client but obviously I'm not good enough
*** my number
CB
Chandre B's update26 Apr 2020, 09:31
Reviewer Update
FNB reply :
Dear Customer, Thank you for logging your Complaint with us. Kindly note your Complaint reference number is ***. To follow up on your Complaint please contact us at *** / *** and quote your reference number. Regards, FNB Care Team Sun Apr 26 08:58:22 SAST 2020.
My reply:
No you an phone me I'm done sending emails and staying on the line for 10 -15mi with my REF numbers. Nothing gets done. I never get a reply or a" Hello how can we help". So you can phone me. I'll post all over social media. I want to be a client but obviously I'm not good enough
*** my number
Dear Customer, Thank you for logging your Complaint with us. Kindly note your Complaint reference number is ***. To follow up on your Complaint please contact us at *** / *** and quote your reference number. Regards, FNB Care Team Sun Apr 26 08:58:22 SAST 2020.
My reply:
No you an phone me I'm done sending emails and staying on the line for 10 -15mi with my REF numbers. Nothing gets done. I never get a reply or a" Hello how can we help". So you can phone me. I'll post all over social media. I want to be a client but obviously I'm not good enough
*** my number