Unpaid items - The 3rd complaint

To whom it may concern.

This is now the 5th time I come to you with the same problem. I have been charged (once again) R990.00 for unpaid fees . I have spoken to numerous agents about this and am still awaiting feedback from the previous complaint i laid. My debit orders cannot be paid if you guys insist on charging me these exorbitant fees. I dont care when merchants banks transactions, I need to know that when I make purchases and there is money in my account, that my bank acts responsibly and deducts this money from my available balance. I will be closing my FNB account as I cannot afford these charges.I will also be logging a complaint with the banking ombudsman as I highly doubt what I am experiencing is legal. As I have complained previously, if there is no money in my account to honour the transactions, don't honour them. I am aware of the DSTV subscription that came off for which there were insufficient funds, I hold myself responsible for that however, the other purchases I made, I DEFINITELY had funds. This is *********!! Also where is the response to my previous hellopeter complaint. I received a call from somebody advising that my R220 fees will be reversed and also that I will have an ebucks account. Nothing has happend. no follow up. I AM FUMING!!! Over the past 3 -4 months i have been charged almost R3000.00 in unpaid fees. What the absolute **** is going on FNB!!!