jM
jonathan M

1 reviews | Active since Feb 2012

20 Jul 2016, 14:43

Unpaid fees are a ripoff

<p> I recently had some financial problems and a few of my debit orders were unpaid .</p> <p>The cost of my unpaid debit orders is the same amount as my unpaids and FNB didn't let the debits go through they reversed them and charged me high penalties </p> <p>My salary is deposited into the account every month why couldn't you'll allow the payments</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jul 2016, 07:43
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 967548

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)