Unorganised/Unreliable Service, Unable to open Acc

Hi,<br> <br> I opened a cheque account with FNB at the beginning of feb. It was a hair-pulling situation to try and get FNB to open and activate my cheque account, which took almost two months before I could successfully start using it. I subsequently attempted to open a credit card account. It's May and I'm still having hassles.<br> <br> I have been requested multiple times to send documents to multiple email addresses. I have sent ALL requested documents NUMEROUS times to various addresses. This process was the most painful I've ever been through with customer service. My emails disappeared into oblivion without a response and without a trace. I have had numerous telephonic conversations to try and rectify/successfully open my CC account. I have received my card (finally), yet I received an SMS last week to say my account's documents can't be verified and my account will soon be frozen. Somehow, anyone I speak to at FNB is unsure what the status of my accounts are and whats going on. Everyone is on a different page and requesting different documents.<br> <br> I'd like the matter rectified asap. I have sent all required documents. Please trace them, verify them, and confirm that my account is verified.