1 reviews | Active since Jul 2016
Unnecessary Delay
<p>I am in the process of purchasing a property financed through FNB. It was due to be registered on the 21/07/2016. However it could not be completed as FNB did not give the go ahead on time. Now it has to be relodged and will take a further 2 weeks. This delay has caused an immeasurable amount of inconvenience for both the seller and myself and I dont know what the reason was as I was not informed of any problems from the bank</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 976499
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 976499
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
My apologies to FNB,I was misinformed and posted this without having all the information. Throughout this process they have been very helpful and accommodating as well as offering the best service.
My apologies to FNB,I was misinformed and posted this without having all the information. Throughout this process they have been very helpful and accommodating as well as offering the best service.