1 reviews | Active since Oct 2012
Unnecessary charges charging from last 2 months on my cheque account.
Good day dear FNB, I am just frustrated with fnb and its services. I have been charged unnecessary charges since 2 months. In February got charge R 90 something as service charge for nothing and in March two types of unknown charges 1. R 40 and R 99 for service fee. I dont understand for what I am getting charged since I am already paying service charge of R 199 per month every month and I cant afford more than that. If you want to continue charging in that way, please be clear and I will go close my account at branch. This is not the kind of services I am expecting from FNB and I am the fnb account holder from last 13 years. Please refund all the charges charged from account before I spread this to wider audience on social networks like twitter and facebook.
Regards,
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
