jS
jacobus S

1 reviews | Active since Nov 2016

29 Nov 2016, 23:15

Unmerited , unresolved queries

<p>The Credit Manager of the FNB home loan declined my building loan due to ''risks attained to certain developments and the number of housing units in a development, the bank limit its exposures to these developments''. </p> <p>My erf is a free standing erf not in or part of a development and in a beach town. </p> <p>Maybe i understand the comment wrong. But I’m very disappointed in the way its been handled. The reasons are unmerited and vague.</p> <p> </p> <p>My feeling is the loan application with FNB was not fairly judged and with the feedback makes me a very longstanding unhappy customer.</p> <p> </p> <p> </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2016, 10:42
Official

Good day Mr. jacobusscott

Thank you for reporting your service experience with us regarding your finance application. Kindly note that we have escalated this matter for you to receive feedback and you will receive feedback in short due course.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2016, 10:42
Official

Good day Mr. jacobusscott

Thank you for reporting your service experience with us regarding your finance application. Kindly note that we have escalated this matter for you to receive feedback and you will receive feedback in short due course.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***