1 reviews | Active since May 2016
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<p>I really am disgusted with the way I have been treated by FNB with regard to my personal loan.. what gives them the right to access my funds and just take money out .. and not a small amount ... R10847.07 .. but apparently to "Frank" a team manager at the call Centre legal department , it is! How is it that records of me contacting the bank randomly dissappears?? Now they want to just take my money cause I have it, for their mess up .. this is really appalling services </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 921266 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 921266 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)