******** service charges

They charged my account service fees of R110.00 on the 31/08/2017 for a transaction that occurred on the 29th and there were sufficient funds in my account. I demand that they pay the funds back into my account immediately.

I also had another issue at the end of July where two transactions from Macdonalds in Silverton occurred of R135 (together) was deducted from my account after I paid cash because their machine declined the transaction. The only response I got from FNB was that I produce the till slips for the transactions - who in this world keeps receipts from take away shops. I was going to let that incident go, but seeing that it is becoming a norm, I demand those fund back as well.

I hope this receives immediate attention, as I will be forced to take further actions. Someone must call me ASAP.

regards,

Tumi ( ********** 755)