JS
Jade S

1 reviews | Active since Feb 2012

28 Oct 2016, 17:03

******** deduction off my account

<p>On 26 October 2016, fnb personal loans deducted almost R2,500 off my bank account, despite my having a payment arrangement of R100 until end of Nov when my payments would resume to normal. I am so furious because I only got a salary at my new job which I only started last week of R4000, so more than half my money was taken. I demand that my miney be refunded or I will be taking the matter further legally. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2016, 10:15
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)