IB
Irene B

1 reviews | Active since Feb 2011

28 Feb 2015, 05:56

******** debit order paid

This morning I woke up and found a debit order for R199 gone off my account for a Naedo collections. I have never and nor will I ever do business with this company. This morning is the first time I have ever even heard of them. Now FNB just automatically allowed a debit order to go off for them with no proof what so ever that I even gave permission for this to happen. I am extremely concerned that FNB is not looking out for my best interest as their client and will just pay anyone will nilly. This is a ********** transaction and I expect this be reversed today!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2015, 08:41
Official
Hello IJB30,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 635369.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)