******** DEBIT ORDER AND REFUSE TO REFUND IMMEDIATELY

I HAVE A LOAN THAT I TOOK IN NOVEMBER TODAY I SEE THAT FNB DEBITED MY ACCOUNT 3 TIMES AND WHEN I ASK FOR REFUND THEY TELLING ME THAT IT WILL TAKE 7 ****ING DAYS, HOW IS THAT POSSIBLE WHEN THEY JUST TAKE MONEY THAT WE DID NOT AGREE ON?????????????? AND WHEN THEY SUPPOSED TO REFUND MY MONEY THESE ****ING STORIES?????????????? I WANT MY MONEY HOW AM I SUPPOSE TO SURVIVE WITHOUT MONEY?????????? I REGRET THE DAY I STEPPED IN YOUR DOORS ... YOU ARE SO UNPROFESSIONAL,UNRELIABLE AND WORSE DECISION I HAVE EVER MAKE IN MY LIFE ... PAY BACK MY MONEY