PT
Peggy T
1 reviews | Active since Oct 2019
30 Dec 2019, 07:38
******** debit and bank charges
I have had enough with this bank honestly , last month you went and debited a crazy amount on my account and now you have done it again and caused bank charges on my account . Please rectify my account and stop debiting me as i do nor have a life policy with you!!!!!!!
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Replies (4)PT
Peggy T's updateReviewer Update
30 Dec 2019, 07:41in addition to all of this i have hired a car and returned the car , the funds (R6700 + R509)we deducted immediately on my account and now i have returned the car over 5 days now FNB is holding my money , i mean what the hell . Please release my money NOW!!!! am sure u can see i have nothing on my account
PT
Peggy T's update30 Dec 2019, 07:41
Reviewer Update
in addition to all of this i have hired a car and returned the car , the funds (R6700 + R509)we deducted immediately on my account and now i have returned the car over 5 days now FNB is holding my money , i mean what the hell . Please release my money NOW!!!! am sure u can see i have nothing on my account
FNB (First National Bank)'s replyOfficial
30 Dec 2019, 12:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply30 Dec 2019, 12:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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***
PT
Peggy T's updateReviewer Update
31 Dec 2019, 08:49oooooooooooooooooooooooooooh my Goshhhhhhhhhhhhhhhhhhhhhhhhhh. This bank can really spoil a persons day . Why the help did you debit R587 on my account again . release my money back and R120 bank charges that you have cost me pleassssssse
PT
Peggy T's update31 Dec 2019, 08:49
Reviewer Update
oooooooooooooooooooooooooooh my Goshhhhhhhhhhhhhhhhhhhhhhhhhh. This bank can really spoil a persons day . Why the help did you debit R587 on my account again . release my money back and R120 bank charges that you have cost me pleassssssse
PT
Peggy T's updateReviewer Update
09 Jan 2020, 13:06 why the hell did you people refund into an account with a minus . i have specifically advised on on email and telephonically that i have to have access to my money that you have continuously stole in y account . i want my Refund now and the R120 bank charges that you have caused me . i am sick and tired of reporting the same issue . since the 27th of December you only addressing my complaint now and to such Poor satisfaction !!!!!!!!!! i want my ****en money now !!! put my refund into my Easy Account NOW !!!!
PT
Peggy T's update09 Jan 2020, 13:06
Reviewer Update
why the hell did you people refund into an account with a minus . i have specifically advised on on email and telephonically that i have to have access to my money that you have continuously stole in y account . i want my Refund now and the R120 bank charges that you have caused me . i am sick and tired of reporting the same issue . since the 27th of December you only addressing my complaint now and to such Poor satisfaction !!!!!!!!!! i want my ****en money now !!! put my refund into my Easy Account NOW !!!!