PK
Phatuxolo K

1 reviews | Active since Jun 2015

30 Oct 2015, 07:06

******** Debit

Good day<br> <br> I opened a Share Investing account online, but after a few months I felt it was not giving me what I wanted.<br> <br> I then went to Sandton branch to close the account, spoke to the consultant by the name of Ntswaki just cannot member the surname, she assured me the account was closed and she gave me the letter of closure, which I lost while moving from my previous place of residence.<br> <br> On Tuesday I received an SMS notifying me that \my Investing account is overdrawn

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2015, 08:07
Official
Hello PhathuK,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 801657.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)