DM
Dikete M

1 reviews | Active since Oct 2017

31 Oct 2017, 11:46

******** debit

I had an ******** debit from a company called Sighns Cc , called FNB they gave me a number that belong to one Jeremy de Bruyn , I called the number but there was no response . Back to the lady at FNB , asked her how this people got acces to my account she told me they are just a third party so whoever debits your account can do so , they don't get involved . In Short she actually told me FNB doesn't care , and this are the ppl we must trust with our money . I have been with FNB for over 20 years . This service left a bitter taste in my mouth

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2017, 12:35
Official

Hello Dwmodika

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to private Banking and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)