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Thobani M

1 reviews | Active since Jul 2016

04 Mar 2019, 21:40

UNKWOWN TRANSACTION

Hi , I got a problem that need emergency attention , at about 21h06 4 March a purchase transaction of about R2078.64 was made on my card , I got shocked receiving this message , i never bought anything on Wish, please cancel this pending transaction

0
Replies (5)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 08:59
Official
Good day 
 Hello Leigh Moore,
 
 We are sorry that your experience prompted you to contact us with a complaint.
 
 We apologize for the inconvenience and frustration this has caused you.
 
 Please refer to the e-mail sent to you to enable us to investigate this matter.
 
 Regards,
 
 Hello Peter Complaints Team
 
 *** (option one) 

FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 09:00
Official
Good Day, 

My apologies for addressing you in correctly.

Regards, 

Hello Peter Complaints Team

*** (option one)
TM
Thobani M's update05 Mar 2019, 09:19
Reviewer Update
Thanks , but Im geting this email when I email you back Dear Sender Thank you for your message. I am currently out of the office, with no email access. I will be returning on 13/03/2019 For assistance with complaints/ queries please email ********** Kind Regards
TM
Thobani M's update10 Mar 2019, 16:34
Reviewer Update
so there is no progress in this
TM
Thobani M's update19 Mar 2019, 05:11
Reviewer Update
stil waiting