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Palesa M
1 reviews | Active since Oct 2016
28 May 2024, 10:04
Unknown Transactions on Card, no communication from bank
It has been over a week since I reported an unknown transaction of R900 on my card and I still have not received any communication whatsoever from your ***** team even after my card got cancelled. This isn't the first incident I've had with fnb where money disappeared from my account even after I physically went to the bank and had the debit cancelled so I know going to a branch is a waste of time and resources. You have become the worst bank allowing us to be ****** from when we have put our trust in you with our finances. Please resolve this issue expeditiously!!!
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Palesa M's updateReviewer Update
15 Jun 2024, 11:26Your "relevant department" hasn't reached out to resolve this issue and it's quite appalling how you won't prioritize your customer's request. Going to the bank will not expedite the resolution to this issue. You allow businesses to ***** from your loyal unknowing customers and still charge us ridiculous fees to keep our money "safe"!? Come on please respect me!!!
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Palesa M's update15 Jun 2024, 11:26
Reviewer Update
Your "relevant department" hasn't reached out to resolve this issue and it's quite appalling how you won't prioritize your customer's request. Going to the bank will not expedite the resolution to this issue. You allow businesses to ***** from your loyal unknowing customers and still charge us ridiculous fees to keep our money "safe"!? Come on please respect me!!!
PM
Palesa M's updateReviewer Update
15 Jun 2024, 11:26Your team won't even respond to messages I sent to that email address. So ***********! Yuck
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Palesa M's update15 Jun 2024, 11:26
Reviewer Update
Your team won't even respond to messages I sent to that email address. So ***********! Yuck
PM
Palesa M's updateReviewer Update
15 Jun 2024, 11:27So *************!!!
PM
Palesa M's update15 Jun 2024, 11:27
Reviewer Update
So *************!!!