RR
Roland R

1 reviews | Active since Oct 2009

24 Nov 2015, 07:35

Unknown Service Fee Honfee???

Dear FNB<br> <br> I'm really not impressed with FNB, as money gets deducted from my account without my knowledge.<br> <br> I've received an unauthorized deduction on my Account for R 100 on 20 Nov 2015 with reference <br> #PMT HONFEE 1 ITEMS ON 15/11/<br> <br> What is this for? Explain<br> Did I authorize this? No<br> Was I informed about this? No<br> <br> Please refund my money to me ASAP .<br> <br> Sort please!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Nov 2015, 10:03
Official
Hello rolandr,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)