MS
Maletsatsi S

1 reviews | Active since Oct 2012

21 Mar 2019, 10:19

UNKNOWN PERSONAL LOAN

I have left the bank long time ago and I was considering to return as the company I am working for works with FNB so it would make things easier. I have just logged onto my old internet banking and I see an outstanding personal loan of 38k and an outstanding R66 on an account that was supposed to be closed long ago. I do not have a loan with FNB at all. Can you have this clarified please as I know very well I do not have a personal loan with FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2019, 09:56
Official
Good Day Maletsatsi
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***