1 reviews | Active since Jul 2013
Unknown Deductions from the bank itself
I have a Personal Loan with FNB of R1193 which would be my last payment. They left my account in a minus of R1405 last month. I went to actual bank and spoke to a consultant and he told me that because previous debit order did not go off due to insufficient funds and this amount listed as a minus is for future debit order for loan as soon as funds are available they'll deduct it. Well I have 3 transactions that went of from my account after Salary was paid and no consultant can help me online. They've been transferring me from department to department I'm actually on my 5th department now with them with still no luck. These ductions was One for R1405 which was the minus amount Another for the original loan amount of R1193 and 3rd transaction for R1208.45 listed as Personal loan. Can FNB please reverse these other transactions which is the R1208.45 and either R1193 or R1405.
I received a call from one of the Banks agents that confirmed that the money has been reversed and will take 24-48hrs to reflect its already 96hrs almost another week. I'm not sure if this was done to stop the complaint or review on Hello Peter. Like I said this my bread and butter
I received a call from one of the Banks agents that confirmed that the money has been reversed and will take 24-48hrs to reflect its already 96hrs almost another week. I'm not sure if this was done to stop the complaint or review on Hello Peter. Like I said this my bread and butter
FNB have sorted 1of my 2queries that happened same day. I am still waiting for the R1302.00 that magically disappeared out of my account
I only received the money for the extra loan they've accidentally deducted ,but still have not received my R1302. I went to the bank and they told me this was a online transaction that they can see that has not been done by me but the bank allowed this transaction to take place.
I am the only one with the bank app on my phone and no1 knows my banking details and password.
I spoke to a consultant last week that even gave a reference number for the reversal that will happen and advised me that'll take 24h-48h and its way pass my reversal date. Can FNB please speed up this process I have bills to settle.
FNB have sorted 1of my 2queries that happened same day. I am still waiting for the R1302.00 that magically disappeared out of my account
I only received the money for the extra loan they've accidentally deducted ,but still have not received my R1302. I went to the bank and they told me this was a online transaction that they can see that has not been done by me but the bank allowed this transaction to take place.
I am the only one with the bank app on my phone and no1 knows my banking details and password.
I spoke to a consultant last week that even gave a reference number for the reversal that will happen and advised me that'll take 24h-48h and its way pass my reversal date. Can FNB please speed up this process I have bills to settle.
Can I please get assistance from FNB for my unknown deduction .
As said prior 3 deductions went of from my account R1193 and R1208.45 these deductions was for 1 Personal loan which was debited twice and a unknown amount for R1302.
The bank reimbursed me with this R1193, but I am still waiting for the R1302. Can FNB please get back to me on this R1302. A consultant contacted me and even gave me a reference number for reversal that took place of the R1302 and still no money from FNB .This has been going on for a month already.
Can I please get assistance from FNB for my unknown deduction .
As said prior 3 deductions went of from my account R1193 and R1208.45 these deductions was for 1 Personal loan which was debited twice and a unknown amount for R1302.
The bank reimbursed me with this R1193, but I am still waiting for the R1302. Can FNB please get back to me on this R1302. A consultant contacted me and even gave me a reference number for reversal that took place of the R1302 and still no money from FNB .This has been going on for a month already.