SS
SIHLE S

1 reviews | Active since Nov 2018

27 Nov 2018, 07:53

UNKNOWN DEBIT ORDERS

FNB

ON THE 31/10/2018 A DEBIT ORDER THAT I DONT KNOW FOR THE R4616.16 WENT THROUGH WITH REF:TELKOMMOBI ********** 680105 I REVERSED IT, ON THE 23/11/2018 DEBIT ORDER WENT THROUGHT FOR R3000.00 WITH REF NO: TELKOM TELK ********** 68 IT WAS ON A FRIDAY I WAS TOLD THAT I NEEDED TO REVERSE IT THE FOLLOWING DAY AS IT WAS NOT CLEARED I WENT TO CARLSWALD BRUNCH AT 9:30AM I WAS ON THE QUEUE FOR ALMOST AN HOUR AND I WAS NUMBER 7 ON THE PHONE QUEUE AFTER THAT HOUR I WAS STILL NUMBER 7 CAUSE THEYVE GOT ONE PHONE I HAD TO LEAVE CAUSE I HAD OTHER THINGS TO DO I WENT TO SPAR TO BUY R200 RAND AIRTIME AND CALLED FNB USING MY CELLPHONE I HOLD FOR THE CONSULTAND FOR 50MINUTES THEY REVERSED THE MONEY.

THIS MORNING THEY'VE DEBITED AN AMOUNT OF R5631.30 WITH REF TELKOM TELK ********** 68D181127.

FNB I CANT DO THIS NONSENSE ANYMORE THIS IS ANNOYING IF YOU ASK ME.

AND YET YOU ARE CHARGING ME WITH THESE ****EN DEBIT ORDERS IM SO ****ED OFF HEY

I'M LIVING FNB I CANT:-(

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2018, 11:13
Official
Good Day  Sihle
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref:***NF
Regards,
Client Experience Team
Tel number: ***