1 reviews | Active since Dec 2017
Unknown debit orders
This is actually my first review of anything, really. I am very upset at the trend I am noticing on my FNB account. For the past few months there have been countless unapproved debit orders going off my account. A few just under R100 and a few over. I want to know how someone keeps getting access to process these debit orders that have nothing to do with me. This month there were two; one for R99 *** and the other R95 Ref. Easydebit Blaq146860. What are these things?????????????????? Yes I know I can reverse and block debit orders on my cellphone banking but before we even get there, why is it getting easier and easier for this to happen? I have numerous accounts with other banks and this is not happening on those accounts. I cannot be constantly blocking and stopping random debit orders on a monthly basis. I am even looking at closing my FNB account.
Extremely disappointed,
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Best regards,
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Best regards,
