ML
Mmaphefo L

1 reviews | Active since Jul 2016

01 Nov 2016, 10:31

Unknown debit order

<p>I have an unknown debit order that goes from my bank account every month.I need this stopped because I don't know it.The debit reference is Monoplitra9347my.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 11:59
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

ML
Mmaphefo L's update27 Nov 2016, 13:53
Reviewer Update

Yet again money disappearing out of my account with no explanation!!! Last my balance was 11045 now it's 10558,what happened to the 487?! Explain this and I want to cancel this account...