MR
Mahen R
1 reviews | Active since Nov 2009
02 Nov 2015, 16:09
Unknown debit
What is the point of being Premier Client when we have to wait so long for you guys to answer the phone? I held on for more than 5 minutes the first time and the call disconnected. The second time was another 5 minutes.<br> <br> Anyway, my query: My cheque account was debited on 29th October with R 57.43 and the reference is VITARETAIL***<br> <br> Please advise what this is about. Please call me. Thanks.
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FNB (First National Bank)'s replyOfficial
02 Nov 2015, 17:04Hello mr2302,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804288.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804288.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Nov 2015, 17:04
Official
Hello mr2302,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804288.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804288.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)