Unjustified Closure of My Business Account

I am writing to formally express my dissatisfaction and deep concern regarding the abrupt closure of my business account over an outstanding balance of approximately R100, which had only been outstanding for a matter of days. This type of action is disproportionate, operationally disruptive, and damaging to my business. What makes this matter more concerning is the pattern I and other business owners have observed, where accounts are quickly closed and escalated to legal channels, creating unnecessary legal fees and administrative pressure instead of reasonable client resolution. This approach raises serious questions about customer treatment, risk management ethics, and whether the objective is service recovery or the creation of billable legal processes. As a business owner, I have worked with multiple financial institutions, and none operate with such aggressive, premature escalation over minor, short-term balances. The impact of your actions includes reputational damage, operational paralysis, and unnecessary distress. On my birthday