1 reviews | Active since May 2016

17 Aug 2024, 18:39

Unjust Fees

I am writing to express my dissatisfaction with the non-withdrawal fees app**** to my account. I have carefully monitored my account activities and noticed these charges are being levied regularly. I find this unacceptable, especially considering the current circumstances where carrying cash poses significant safety risks.

In today’s environment, where cashless transactions are encouraged for security reasons, it is perplexing that I am being penalized for not withdrawing cash. Financial circumstances vary from month to month, and it is unreasonable to expect that the same level of transactions or withdrawals will occur consistently. I believe these charges are unfair and do not align with the current financial and security landscape.

I kindly request a review of these charges and an explanation of why they have been app**** to my account. I also urge FNB to reconsider the imposition of such fees in light of the modern push towards cashless banking.

I trust that you will address this matter promptly and look forward to your response.

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